PRTD Refusal Appeal: Your Step-by-Step Guide

Cassandra specializes in immigration to Canada from the USA, as well as immigration cases pertaining to Procedural Fairness Letters (PFL), post-deportation Authorization to Return to Canada (ARC), Study Permits, PR Card Renewal on Humanitarian and Compassionate Grounds, Criminal Rehabilitation, Temporary Resident Permits, Canadian citizenship, Family Sponsorship, and Visitor Visas. She advocates for her clients with an impressive success rate, including for applications with prior refusals.


Receiving a refusal for your Permanent Resident Travel Document (PRTD) can be stressful and confusing. However, understanding the reasons behind the refusal and knowing how to appeal can make the process smoother. This guide will help you navigate the steps needed to appeal a PRTD refusal successfully.

A PRTD is crucial if you are a Canadian permanent resident who needs to return to Canada but doesn’t have a valid PR card. When your application for a PRTD gets refused, it means you cannot return to Canada easily. This can affect your life and plans significantly.

Appealing a PRTD refusal is your chance to prove that you meet the requirements to return to Canada. With the right preparation and a clear understanding of the appeals process, you can effectively present your case. With that in mind, we’ll walk you through the process, from understanding why your PRTD was refused to preparing a strong appeal. Let’s take a closer look at each step!

Understanding PRTD Refusal Reasons

To appeal a PRTD refusal effectively, you must first understand why your application was denied. The refusal letter you receive will typically explain the reasons. Common reasons for refusal include not meeting residency obligations, missing documents, or providing incorrect information.

Residency obligations require you to have been in Canada for a minimum of 730 days within the last five years. If you spent significant time outside Canada, you must prove periods of time working for a Canadian company or accompanying a Canadian spouse abroad. Failure to meet this requirement may lead to a refusal.

Another common reason for refusal is missing documents. Your application must include all necessary supporting documents, such as copies of your PR card, travel history, and any proof of residency. Ensure all documents are clear and readable to avoid issues.

Incorrect or incomplete information can also cause a refusal. Double-check your application to ensure all information is accurate and complete. Providing false information can lead to severe consequences, including denial of your appeal. Understanding these common refusal reasons will help you address them in your appeal application.

Preparing for Your Appeal

Once you know the reasons for your PRTD refusal, begin preparing your appeal. Start by gathering all necessary documents that address the reasons outlined in your refusal letter. Make sure these documents are up-to-date, clear, and correctly aligned with your appeal argument.

Next, familiarise yourself with the appeal process. Understand the timelines and deadlines involved. Generally, you must submit your appeal within 60 days from the date of your refusal letter. Missing this deadline can result in losing your right to appeal.

It’s important to draft a detailed, clear, and honest written statement explaining why you meet the requirements for a PRTD. Back this up with relevant evidence, such as travel records, work documentation, or a letter from your employer. This statement is your chance to present your case directly to the review officer.

Consider organising your documents and statements in a logical manner. This makes it easier for the reviewing officer to understand your argument. Proper preparation lays the foundation for a strong appeal. Pay attention to detail and provide all necessary information to make your case compelling.

Steps to File a PRTD Appeal

Filing a PRTD appeal involves several clear steps that you need to follow carefully. Making sure that each step is done correctly will improve your chances of a successful appeal. Here are the steps you need to take:

1. Review the Refusal Letter: Carefully read the refusal letter to understand why your application was denied. This provides the foundation for your appeal.

2. Prepare Your Appeal Letter: Write a detailed appeal letter explaining why you disagree with the decision. Include specific reasons and back them up with evidence. A well-structured letter strengthens your argument.

3. Gather Supporting Documents: Collect all relevant documents that support your appeal. This can include travel records, employment letters, proof of residency in Canada, and any other documentation mentioned in your appeal letter.

4. Fill Out Appeal Forms: Depending on jurisdictions, you may need to complete specific forms to submit your appeal. Ensure these are filled out accurately.

5. Submit on Time: Submit your appeal within 60 days of receiving your refusal letter. Late submissions are usually not accepted, which could mean you lose the right to appeal.

6. Follow Up: After submitting your appeal, keep track of any correspondence and be prepared to respond to further requests for information.

Following these steps carefully enhances your ability to present a strong appeal case.

Tips for a Strong PRTD Appeal Submission

Making your PRTD appeal as strong as possible is important for increasing your chances of a positive outcome. Here are some tips to help you create a robust submission:

1. Be Clear and Concise: Your appeal letter should be clear and to the point. Avoid unnecessary information and focus on addressing each reason for the refusal directly.

2. Organize Your Documents: Present your supporting documents in an organised manner. Label each document clearly and reference them in your appeal letter for easy identification.

3. Provide Strong Evidence: Make sure the documents you provide offer strong evidence for your case. This could include detailed travel records or statements from employers. The stronger your evidence, the better your chances.

4. Seek Legal Advice: If you are unsure about any part of your appeal, consider seeking legal advice from a regulated Canadian immigration consultant. They can guide you on how to present your case effectively.

5. Stay Calm and Professional: Maintain a professional tone throughout your appeal letter. Avoid emotional language and stick to the facts.

6. Review Before Submission: Before submitting, review all documents and your appeal letter to ensure there are no errors. This includes checking for any missing information or documents.

Following these tips helps make your appeal more organised and persuasive.

What to Do After a PRTD Refusal

Appealing a PRTD refusal can be a challenging process, but understanding each step and preparing thoroughly will help you navigate it with greater confidence. By knowing why your application was denied, gathering the right documents, following the correct appeal procedures, and presenting a strong case, you improve your chances of overturning the refusal.

Staying organised and paying attention to detail throughout the process will serve you well. Remember to review all instructions and requirements carefully, and consider seeking professional advice if you have any doubts or questions.

If you need expert assistance with your PRTD appeal, Doherty Fultz Immigration is here to help. Our regulated immigration consultants offer tailored guidance to make your Canadian permanent resident appeal process smoother. Contact us today to get the support you need for your PRTD appeal!

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All information on this website, although accurate as of the date of publication, is general and does not constitute advice. Doherty Fultz Immigration Inc. (DFI) is not liable for any action taken without retaining DFI as legal representative or without express instruction from DFI.