Replacing Your Canadian IMM1000 Landing Document: Key Info

Cassandra specializes in Canadian immigration cases pertaining to Procedural Fairness Letters (PFL), post-deportation Authorization to Return to Canada (ARC), Study Permits, PR Card Renewal on Humanitarian and Compassionate Grounds, Criminal Rehabilitation, Temporary Resident Permits, Canadian citizenship, Family Sponsorship, and Visitor Visas. She advocates for her clients with an impressive success rate, including for applications with prior refusals.

When you arrive in Canada and receive your initial status as a permanent resident, one of the most crucial documents you obtain is your IMM1000 Record of Landing Document. This document is different from the Confirmation of Permanent Residence (COPR), which was the confirmation that your PR application was approved. This document is not just a piece of paper—it validates your legal residency in Canada and is often necessary for significant steps like applying for health services, securing employment, or even sponsoring family members. 

You will also need a copy of your IMM1000 Record of Landing to eventually apply for your government pension. Losing or damaging your Landing Document can feel daunting, but understanding how to replace it efficiently is vital for continuing your life in Canada without legal hurdles.

We understand the importance and urgency of replacing crucial immigration documents. As regulated immigration consultants, we guide countless clients through the process of replacing their Landing Documents, ensuring it’s done swiftly and correctly. Knowing what this process entails, who is eligible, and how to handle potential issues eases your mind and equips you with the knowledge to manage this situation effectively.

Understanding the Importance of Landing Documents

The Landing Document, also known as the IMM1000 or Record of Landing, is more than just a piece of official paper; it’s a key that unlocks several essential services in Canada for recent immigrants. As a holder of this document, you’re entitled to access public health care, apply for various social programs, and it even allows you to make an application for Canadian citizenship once you meet the residency requirements. Many people do not realize the breadth of its importance until they find themselves without it, either from misplacement or unforeseen damage.

Eligibility Criteria for Landing Document Replacement

To initiate the replacement of your Landing Document, a clear understanding of eligibility criteria is crucial. Essentially, anyone who has been granted permanent resident status and was issued a Landing Document is eligible for its replacement, provided they can submit the correct proof of need for replacement. The scenarios that are generally covered include:

1. Loss or theft: If your document has been lost or stolen, it is important to report the incident to the police and provide a copy of the report when you apply for a replacement.

2. Damage: If your Landing Document is damaged to the point of illegibility or if important information on the document has faded over time, this qualifies for a replacement.

3. Incorrect information: If any of the personal details, like your name, has been misspelled or changed legally after the issuance of your Landing Document, a replacement is needed to update these details.

Before applying, ensure that you have all the supporting documents ready. This proactive compilation of your paperwork significantly simplifies the replacement process, reducing the likelihood of delays. We thoroughly guide our clients through the compilation and review of all necessary paperwork to make sure they meet the required criteria for a seamless replacement process.

Step-by-Step Process to Replace Your Landing Document

When the need arises to replace your Landing Document, the process can be straightforward if the correct steps are followed. We guide you through each stage, ensuring a clear understanding and execution of all required actions. Firstly, complete the application form (IMM 5009 — Application for Verification of Status or Replacement of an Immigration Document). Ensure every section is filled out accurately to avoid delays. Secondly, attach all necessary documents. This includes a copy of your current, valid passport, photocopies of the document you need to be replaced, and, if applicable, a detailed explanation of why replacement is necessary, including circumstances like theft, loss, or damage.

Once your application package is complete, submit it to the appropriate IRCC (Immigration, Refugees and Citizenship Canada) office, along with the required processing fee. Keep copies of all documents and submission receipts for your records. We’re right beside you during this process, helping to ensure that your submissions are error-free and advising on the best practices for a quicker processing time.

How to Handle Delays and Issues During the Replacement Process

Dealing with delays and issues during the Landing Document replacement process can be frustrating. However, we provide expert guidance on how to effectively address these problems. Firstly, we recommend keeping a detailed log of all communication with IRCC, including reference numbers and the names of agents, if available. This can be crucial in tracking your application’s progress and resolving any misunderstandings that may occur.

If you experience significant delays, try to contact IRCC directly for updates. If this proves unsuccessful, we can help you escalate the issue by seeking intervention from a Member of Parliament or employing additional legal avenues. Throughout this process, our priority is to minimize your stress and ensure that your case is resolved in a timely manner so you can continue your life in Canada without unnecessary disruptions.


Navigating through the process of replacing your Landing Document is an important task that we take seriously. Ensuring that you have all the information and support needed to securely and efficiently manage this situation reflects our commitment to your successful integration and continued legal residence in Canada. With careful preparation and expert guidance, the replacement process can be less daunting, allowing you to focus more on your life and less on the complexities of immigration paperwork.

Should you need further assistance or have questions about other immigration issues, do not hesitate to contact us at Doherty Fultz Immigration. Our team of regulated Canadian immigration consultants is here to help you with your Landing Document replacement and any other immigration needs you may have. Let us help you navigate your immigration journey with confidence and ease.

Doherty Fultz Immigration Inc.
304B Danforth Avenue, 2nd Floor
Toronto, Ontario, M4K 1N6

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All information on this website, although accurate as of the date of publication, is general and does not constitute advice. Doherty Fultz Immigration Inc. (DFI) is not liable for any action taken without retaining DFI as legal representative or without express instruction from DFI.